Terms and Conditions
GENERAL TERMS AND CONDITIONS
GORKY ÉS ZENTAI PRIVATE LIMITED COMPANY
GENERAL TERMS AND CONDITIONS
These General Terms and Conditions (hereinafter: GTC) set out the rights and obligations arising from the legal relationship between the Buyer wishing to use the electronic commercial sales activities and services provided by Gorky és Zentai Korlátolt Felelősségű Társaság (hereinafter: Gorky és Zentai) via the nagyker.bio-barat.hu website and Gorky és Zentai, the conditions for concluding the contract, the liability rules, and the conditions of performance. The Parties agree that these GTC shall apply to all legal transactions conducted through the nagyker.bio-barat.hu website, regardless of whether performance takes place from Hungary or abroad and whether it is carried out by the Buyer or an agent.
These GTC shall in all cases apply to the legal relationship established online between Gorky és Zentai and the Buyer.
I. GENERAL PROVISIONS:
I.1. DETAILS OF GORKY ÉS ZENTAI
Name: Gorky és Zentai Private Limited Company
Representative: Zentai György
Registered office: 1026 Budapest, Törökvész lejtő 24.
Mailing address:1026 Budapest, Törökvész lejtő 24.
Telephone number: +36 70 572 2462
Email address: gabriella.kulcsar@bio-barat.hu
Company registration number: 01-09-982538
Name of registering court: Company Court of the Metropolitan Court
Tax number: 23878895 -2-41
I.2. Registered office of the hosting provider:
Operator: Shopify Inc.
Registered office: 151 O’Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada
Contact: https://www.shopify.com
Data protection contact: privacy@shopify.com
I.3. The online store operated by Gorky és Zentai is available to all Buyers upon completion of registration.
I.4. The language of the contract concluded between Gorky és Zentai and the Buyer is Hungarian.
I.5. The customer service office of Gorky és Zentai:
No in-person customer service is available at the customer service address. The Buyer may contact customer service exclusively via the email address or telephone number specified in these GTC.
Telephone customer service: During the current opening hours, available on the following page:
Monday–Friday: 8:30–16:00
Saturday–Sunday: Closed
Telephone: +36 30 945 7308
Website: www.bio-barat.hu
Email: gabriella.kulcsar@bio-barat.hu
I.6. A Buyer is a legal entity registered and domiciled in Hungary or abroad that purchases, orders, receives, uses, or avails itself of goods in the course of its business activities, or is the addressee of commercial communications or offers relating to the goods.
II. LEGAL RELATIONSHIP BETWEEN THE PARTIES, SCOPE AND VALIDITY OF THE GTC
II.1. The scope of these General Terms and Conditions extends to Gorky and Zentai and to legal relationships with the Customer arising under the website largeker.bio-barat.hu operated by Gorky and Zentai (hereinafter: the Webshop). In addition, these General Terms and Conditions apply to all commercial transactions within the territory of Hungary concluded between Gorky and Zentai and the Customer under the conditions specified in this agreement.
II.2. These General Terms and Conditions are valid for an indefinite period and take effect on 5 May 2026.
II.3. The Customer enters into a contract with Gorky and Zentai electronically, subject to the substantive provisions of these General Terms and Conditions. A contract concluded through the Gorky and Zentai website is not filed, cannot subsequently be accessed, is concluded exclusively in electronic form, and is written in Hungarian. The electronically recorded order data serves as evidence of the conclusion of the contract. The resulting contract entails a payment obligation for the Customer.
III. REGISTRATION AND ORDERING
III.1. Registration
III.1.1. In the Webshop operated by Gorky and Zentai, the Customer may place orders for product(s) and send orders to Gorky and Zentai only with registration and a valid tax number applicable to businesses. As part of the registration, the Customer must provide the company name, telephone number, email address, and the name and contact details of the contact person, as well as the registered office (delivery address) and tax number in the billing and delivery details. Based on the data provided during registration, Gorky and Zentai completes the registration and confirms its completion to the Customer. Following confirmation of the registration’s finalization, Gorky and Zentai provides the Customer with the data required to log in to the Webshop.
III.1.2. By finalizing the registration, the Customer declares that they have read and accepted the terms of these General Terms and Conditions and the Privacy Notice published on the Webshop website, and consents to the data processing specified in the Privacy Statement.
III.1.3. Gorky and Zentai reserves the right not to be liable for damages arising in connection with data provided incorrectly and/or inaccurately by the Customer. Gorky and Zentai shall not be liable for damages arising if the Customer forgets their password or if it becomes accessible to unauthorized persons for any reason not attributable to Gorky and Zentai.
III.1.4. The Customer is entitled to delete their registration for Gorky and Zentai at any time. sent together with a corresponding written request. Gorky and Zentai undertakes to arrange for the registration to be deleted without delay after receiving the request, whereby the Customer’s user data will be deleted from the system operated by Gorky and Zentai, except for data covered by the statutory retention obligation applicable to documents related to orders already submitted by the Customer.
III.2. Orders
III.2.1. A sales contract for products offered in the Online Store operated by Gorky and Zentai at www.biobaratnagyker.hu may be concluded online, by submitting an order electronically, in the manner specified in these General Terms and Conditions.
III.2.2. During a visit to the Online Store, after browsing, the Customer may place the selected product in their virtual cart by clicking on the “shopping cart” icon, without this creating any purchase or payment obligation for the Customer, as placing an item in the cart does not constitute an offer.
III.2.3. Gorky and Zentai enables the Customer to modify the individual specifications assigned to the selected product(s) (the quantitative and qualitative characteristics of the product(s)) at a later stage, before finalizing the purchase. After selecting the product(s), the Customer may review the products they intend to order and the contents of the cart, ensuring a complete summary, transparency, and verifiability of both the selected products and the data related to the order. If the Customer wishes to complete the purchase of the product(s), they must select the delivery and payment method for the product(s) purchased in the Online Store by clicking on “Payment.”
III.2.4. During the ordering process, the Customer must provide the data related to the purchase and, if applicable, their billing details, as well as their delivery details if the product is to be delivered. In connection with the order, Gorky and Zentai processes the data that the Customer is required to provide, on the basis of statutory authorization and in accordance with the applicable legal provisions, for the performance of the contract and to ensure that the terms of the contract can be proven at a later date.
III.2.5. Once all necessary data requested by Gorky and Zentai has been provided, the Customer may review their order before finalizing it by clicking on “Order Summary.” The Customer may finalize the order by clicking on “Confirm Order.”
III.2.6. By ordering the product(s) under this section, the order finalized by the Buyer shall be sent through the online interface of Gorky and Zentai's Online Store.
III.2.7. The Buyer may correct data-entry errors at any stage of ordering the product(s) and at any time until the order is sent to Gorky and Zentai, either during the ordering process or, after placing the order, by contacting Gorky and Zentai and providing the correct data. If the Buyer initiates the correction of a data-entry error only after finalizing the order and does so within a time limit such that Gorky and Zentai can no longer fulfill the finalized order within a reasonable time, Gorky and Zentai shall be entitled to suspend fulfillment of the Buyer's order for the duration of the correction until the Buyer provides Gorky and Zentai with the correct data.
III.2.9. The Buyer accepts and acknowledges that Gorky and Zentai shall not be liable for any delay in performance or other problem or error attributable to data provided incorrectly and/or inaccurately by the Buyer or to the provision of an email address that cannot receive emails.
IV. BINDING EFFECT OF THE OFFER, CONFIRMATION, AND CONCLUSION OF THE SALES CONTRACT
IV.1. Gorky and Zentai shall confirm to the Buyer, without delay and no later than within 24 hours, the receipt of the order sent by the Buyer by means of an automatic confirmation email. This confirmation email shall contain the data provided by Gorky and Zentai during the purchase or registration process (e.g. billing and shipping information), the order identifier, the date of the order, a list of the items belonging to the ordered product, their quantity, the product price, and the expected but not final total amount of the order. The Buyer acknowledges that the determination of the shipping costs in accordance with these General Terms and Conditions may modify the final total amount of the order. The confirmation email specified in this section shall provide the Buyer solely with information that the order placed through the Online Store has been received by Gorky and Zentai.
IV.2. The Buyer shall be released from the binding effect of the offer if they do not receive, without delay and no later than within 24 hours, a confirmation email from Gorky and Zentai regarding the order they sent.
IV.3. If the Customer has already sent its order to Gorky and Zentai and notices an error in the data contained in the confirmation email, it must notify Gorky and Zentai within 1 (one) business day through the contact details provided in these General Terms and Conditions in order to avoid fulfillment of unwanted orders.
IV.4. The contract between the Parties is concluded when Gorky and Zentai expressly accepts the Customer's order by the confirmation email referred to in this section.
IV.5. The order specified in Section IV.4 of these General Terms and Conditions constitutes a contract concluded electronically, to which the provisions of Act V of 2013 on the Civil Code and Act CVIII of 2001 on certain issues relating to electronic commerce services and information society services shall apply.
V. DELIVERY AND PAYMENT TERMS
V.1. Gorky and Zentai shall deliver the product(s) ordered by the Customer and, at the Customer's option, requested to be delivered to the delivery address, to the official delivery address provided by the Customer and associated with its activities, using a service provider performing carriage services, or shall provide the Customer with the option of personal collection of the product(s). If the Customer requests personal collection of the product(s), Gorky and Zentai shall provide collection at the provides at its central warehouse located at 13–15 Székely Elek út, 1151 Budapest. Any delivery address appearing in an authentic public register relating to the Customer may be considered an official delivery address associated with the Customer's activities. The Customer acknowledges that if it provides a delivery address that cannot be associated with its activities, Gorky and Zentai may refuse to deliver the order
V.2. The Parties record that the remuneration payable for orders placed by the Customer includes the costs associated with the delivery of the product(s) if the net value of the order reaches or exceeds HUF 50,000, i.e. fifty thousand forints. If the Customer's order does not reach the net amount of HUF 50,000, i.e. fifty thousand forints, the Customer shall bear the delivery costs. The Parties record that if the Customer is obliged to bear the delivery costs of the order, Gorky and Zentai shall be entitled to pass on the costs associated with the delivery of the product(s) to the Customer.
V.3. Gorky and Zentai reserves the right to change the delivery fee, which it must publish for the Customer on the Online Store website. Changes to the delivery fee do not affect the purchase price of products already ordered by the Customer. The Customer can find information about the current delivery fee and delivery deadline on the Online Store.
V.4. Gorky and Zentai shall deliver the product ordered by the Customer through the Online Store to the location specified in the order and included in the order confirmation sent by Gorky and Zentai by email.
V.5. Quantitative acceptance of the product(s) takes place upon receipt from the carrier and signing the document certifying receipt, which means that the Customer may subsequently submit a quantitative complaint within 72 hours of delivery of the order; in the event of a dispute, the quantity of the order shall be determined on the basis of the delivery note issued by Gorky and Zentai. By signing the delivery note, the Customer acknowledges that the exterior of the package received corresponds to the contents of the order.
V.6. Upon receipt of the product, the Customer shall check the package quantitatively. By signing the delivery note, the Customer acknowledges that the quantity of the products received corresponds to the order. The Customer may submit a quantitative complaint within 72 hours of delivery. Gorky and Zentai will not accept complaints received after this deadline. In the event of a dispute, the delivery note shall prevail. Gorky and Zentai undertakes to take back the product free of charge if it was damaged upon receipt. Gorky and Zentai assumes no liability or responsibility for physical damage to the product occurring after receipt.
VI. PAYMENT
VI.1. The Customer shall pay for the ordered products by cash on delivery or by bank transfer against the invoice, by the payment deadline indicated on the invoice.
VI.2. The Customer shall pay the consideration for the order confirmed by Gorky and Zentai by bank transfer to Gorky and Zentai's bank account no. 12010116-01436007-00400005 held with Raiffeisen Bank Zrt., by the payment deadline specified on the invoice issued by Gorky and Zentai. The Parties record that the date of issue of the invoice may also be the date of the order sent by the Customer and the date of performance by Gorky and Zentai.
VI.3. The Parties record that the consideration for the product(s) is also subject to the rate of value added tax in force at the time of the order.
VI.4. The Parties record that the Parties perform the contract properly when Gorky and Zentai has delivered the product(s) to the Buyer or the Buyer has collected them in person, and when the Buyer has fulfilled its payment obligation by transfer, upon the amount being credited to Gorky and Zentai’s bank account.
VI.5. Upon fulfillment of the Buyer’s payment obligation following the order sent by the Buyer, Gorky and Zentai shall issue the Buyer a document complying with accounting rules and make it available electronically or simultaneously with delivery of the product. The Buyer acknowledges that, if the Buyer makes a payment obligation under these General Terms and Conditions late, Gorky and Zentai shall be entitled to claim default interest.
VII. WARRANTY FOR DEFECTS IN GOODS AND PRODUCT LIABILITY
VII.1. Gorky and Zentai undertakes, at its own expense, to remedy all warranty claims arising in connection with the product(s) it has supplied by providing replacements to the Buyer, provided that the Buyer must notify Gorky and Zentai of the relevant claim by email within 30 (thirty) days of the warranty claim arising.
VII.2. The Parties record that a warranty claim may include, in particular, damage resulting from the manufacture of the product(s) or from hidden defects, as well as the lack of characteristics necessary for the proper intended use of the product(s) supplied by Gorky and Zentai. The Buyer acknowledges that the normal deterioration in the quality of a product due to proper use may not, in principle, constitute grounds for asserting a warranty claim.
VII.3. Gorky and Zentai undertakes to repair or replace the product(s) it has supplied in the event of a defect. A product is defective if it does not comply with the quality requirements specified at the time it was placed on the market.
VII.4. Gorky and Zentai shall be exempt from its product warranty obligations only if it can prove that:
– the product was not manufactured or placed on the market in the course of its business activities; or
– according to the state of science and technology at the time the product was placed on the market, the defect could not have been recognized; or
– the defect in the product resulted from the application of legislation or a mandatory official requirement.
For Gorky and Zentai to be exempt, it is sufficient to prove one ground.
Gorky and Zentai draw attention to the fact that, for the same defect, the Buyer may not assert a claim under the warranty for defects in goods and a product warranty claim simultaneously and in parallel. However, if the Buyer successfully asserts a product warranty claim, the Buyer may assert the warranty claim relating to the replaced product or repaired part against Gorky and Zentai.
VIII. TRADEMARKS AND COPYRIGHT
VIII.1. Pursuant to Section 1(1) of Act LXXVI of 1999 on Copyright (hereinafter: Copyright Act) and Section 1(1) of Act XI of 1997 on the Protection of Trademarks and Geographical Indications (hereinafter: Trademark Act), the graphic solutions, trademarks, logos, and content information and materials appearing on the Online Store operated by Gorky and Zentai are the exclusive property of Gorky and Zentai or its contractual partners. The Buyer and other third parties may not use, copy, distribute, or publish these designations in any way for revenue-generating purposes without the express prior written approval of Gorky and Zentai or its contractual partners. Any material taken from the Online Store or its database, as well as the saving or printing of parts thereof onto physical or other data storage media, may be carried out only with the written consent of the rights holder and with reference to the Online Store and indication of the source.
VIII.2. Beyond the rights expressly specified in these General Terms and Conditions, neither registration, use of the Online Store, nor any provision of the General Terms and Conditions grants the Buyer any right to use or exploit any trade name or trademark appearing on the Online Store. Apart from the display associated with the proper use of the Online Store, the temporary reproduction necessary for this purpose, and the making of copies for private purposes, these intellectual works may not be used or exploited in any other form without the prior written permission of Gorky and Zentai.
VIII.3. By taking over any content from the website, the recipient acknowledges that it uses the content in exchange for payment of a fee of HUF 50,000 + VAT per day, except for persons or companies who have a separate agreement or written authorization to do so.
IX. LEGAL REMEDIES
IX.1 COMPLAINT HANDLING
IX.1.1. If the Buyer wishes to submit a customer objection concerning the product or the activities of Gorky and Zentai, the Buyer may submit its comments and complaints to the contact details of Gorky and Zentai specified in these General Terms and Conditions, which also constitute the location for handling complaints. Gorky and Zentai asks the Buyer to refer in the complaint to the consultation conducted with customer service and the circumstances of the unsuccessful consultation.
IX.1.2. Gorky and Zentai shall promptly examine complaints submitted by the Buyer and, where necessary, remedy them if the nature of the complaint permits. If the Buyer disagrees with the handling of the complaint, or if its immediate investigation is not possible, Gorky and Zentai shall promptly draw up a report on the complaint and its position regarding it, and shall provide a copy thereof to the Buyer in a verifiable manner.
Gorky and Zentai shall provide a substantive written response to the complaint submitted by the Buyer within no later than 30 days and, if it considers the complaint unfounded, shall state the reasons for this position in writing.
IX.1.3. Gorky and Zentai must retain the minutes drawn up regarding the complaint and a copy of the response for five years and present them to the supervisory authorities upon request.
IX.2. OTHER AVENUES FOR LEGAL REDRESS
IX.2.1. If any consumer dispute between Gorky and Zentai and the Buyer is not resolved during the complaint-handling procedure, the Buyer may use the following avenues for legal redress:
Court proceedings: The Buyer shall be entitled to enforce their claim arising from the dispute before a court in civil proceedings, as provided by the applicable legislation.
X. APPLICABLE LEGISLATION
Act V of 2013 on the Civil Code
Act CVIII of 2001 on electronic commerce services and certain issues relating to information society services
Act LXXVI of 1999 on copyright
Act XI of 1997 on the protection of trademarks and geographical indications
Act CXII of 2011 on informational self-determination and freedom of information
Regulation (EU) 2018/302 of the European Parliament and of the Council of 28 February 2018 on addressing unjustified geo-blocking and other forms of discrimination based on customers' nationality, place of residence or place of establishment within the internal market, and amending Regulations (EC) No 2006/2004 and (EU) 2017/2394 and Directive 2009/22/EC
XI. FINAL PROVISIONS
XI.1. The Buyer acknowledges and agrees that Gorky and Zentai shall treat the data obtained through the order confidentially, use it solely to fulfill purchases, and not disclose it to any third party in any form. By providing their personal data, the Buyer consents to Gorky and Zentai processing it in the manner described above.
XI.2. Gorky and Zentai is a legal entity registered and headquartered in Hungary; these General Terms and Conditions shall be governed by and construed in accordance with Hungarian law, notwithstanding any conflict of laws.
XI.3. For any dispute relating to these General Terms and Conditions or to the sale of products provided by Gorky and Zentai, Gorky and Zentai and the Buyer agree, notwithstanding any conflict of laws, to the exclusive jurisdiction of the Buda Central District Court.
XI.4. Gorky and Zentai shall be entitled to unilaterally amend the terms of these General Terms and Conditions at any time. Gorky and Zentai shall inform the Buyer of the amendments by publishing the current General Terms and Conditions on the Website.
Dated: Budapest, May 5, 2026.