Shipping information
What are the shipping methods?
- Courier service – We deliver the order to the provided address. (GLS, MPL)
- Parcel locker – We send the package to a parcel locker of your choice, where it can be picked up at any time.
- Packaging-free delivery – An eco-friendly shipping option where your order arrives in crates instead of plastic or paper packaging. The courier brings it to your door, and you can conveniently unpack the products before returning the crate. This way, you avoid unnecessary packaging materials while keeping the process quick and practical.
- In-store pickup – You have the option to pick up your order in person at a store of your choice.
When will my package arrive?
- Orders placed by 1:00 PM are prepared and handed over to the courier the same day; those received later are processed the following day. Once you receive an email from GLS, your package has been prepared, and you can expect delivery to your address or a parcel point the next day.
- Orders placed for pickup at our stores are prepared within 1-2 hours.
How much does shipping cost?
- GLS: 1,490 HUF for orders under 15,000 HUF, free shipping above that.
- MPL: 3,980 HUF for orders under 500,000 HUF, free shipping above that. Only for prepaid orders.
- Zero-waste shipping: 1,490 HUF for orders under 15,000 HUF, free shipping above that.
Can I order for delivery abroad as well?
Unfortunately, we can currently only offer delivery within Hungary, but we are already working on shipping to neighboring countries.
How can I pay?
You can pay for your purchase online via Apple Pay, Google Pay, or credit card, or upon delivery by cash or credit card.
How does plastic-free shipping work?
An eco-friendly delivery option where your order arrives in crates instead of plastic or paper packaging. The courier brings it to your door, and you can conveniently unload your items before returning the crate. This way, you avoid unnecessary packaging waste while keeping the process fast and practical.
Order information
How do I order?
Before placing your order, you must create an account, which you can also do using your Google or Facebook account. You can add products to your cart by using the "add to cart" function, and then, after accepting the general terms and conditions, you can provide your shipping and payment details.
How can I use my gift card for my order placed on the website?
During your purchase on the website, there is a field on the payment page where you can enter your discount code or gift card.
How can I pay?
You can pay for your purchase online via Apple Pay, Google Pay, or credit card, or upon delivery by cash or credit card.
Other information
Where can I find the allergen information?
You can find the ingredients and allergen information for each product in its description, but please be sure to check the packaging before consuming the product. If you find an error, please let us know and we will correct it immediately!
Where can I ask my question?
Next to our products, alongside the reviews, you can find a Q&A section. You can post your questions here, and we will do our best to answer as soon as possible. You are also welcome to contact us via Messenger or by phone.
I have another question, where can I ask it?
Write to us on Messenger, via email, or you can also reach us by phone.
How can I track my order?
- GLS: GLS will send a notification once your package is prepared; in the event of any issues (out of stock), we will contact you by phone as soon as the discrepancy is identified.

